Privacy Policy
At Electrician Kapiti, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, engage our services, or communicate with our team. By accessing or using the website, you agree to the terms and practices described in this policy.
Information We Collect
Electrician Kapiti collects both personal and non-personal information to deliver high-quality electrical services and to ensure a seamless user experience on our website.
Personal Information
When you contact Electrician Kapiti or use our online forms, we may collect the following details:
- Your full name
- Contact number and email address
- Physical address or site location for services
- Business name (if applicable)
- Description of the services you’re interested in
- Any information you voluntarily provide when communicating with our team
This information allows Electrician Kapiti to offer tailored solutions, provide accurate quotes, and communicate effectively regarding your service requests.
Usage Data
To improve our website’s performance and user experience, we may automatically collect technical data such as:
- IP address and geographic location
- Browser type and device information
- Time spent on pages and navigation patterns
- Referring URLs and interactions with forms or buttons
This data is collected in an aggregated and anonymous format for analytical and optimization purposes.
Cookies and Tracking Technologies
We use cookies and other tracking tools to enhance your experience and gather insights into how visitors use the website. Types of cookies used may include:
- Essential Cookies: Required for navigation and basic functionality
- Performance Cookies: Collect anonymous usage data for analytics
- Functional Cookies: Remember user preferences and past interactions
- Marketing Cookies: (Only if consented) Used to deliver relevant promotions or retargeted ads
You can disable cookies through your browser settings; however, doing so may affect your ability to use some features of the Electrician Kapiti website.
How We Use Your Information
The data collected by Electrician Kapiti is used to:
- Provide and deliver electrical services across the Kapiti Coast
- Respond to inquiries, service requests, or quote submissions
- Improve website usability, design, and performance
- Follow up on feedback, complaints, or warranty issues
- Send marketing communications (only with explicit consent)
- Meet legal obligations or comply with regulatory requirements
Electrician Kapiti does not sell, trade, or rent personal information to external parties under any circumstances.
Sharing Your Information
While Electrician Kapiti does not share personal information with third parties for marketing purposes, we may disclose your data in the following limited situations:
Third-Party Service Providers
We work with trusted vendors for website hosting, CRM software, analytics platforms, and email systems. These partners are contractually obligated to handle your data securely and only use it for service-related functions that support Electrician Kapiti’s operations.
Legal and Compliance
We may disclose your information if:
- Required by law or legal proceedings
- Necessary to protect the safety, rights, or property of Electrician Kapiti, our clients, or the public
- In response to valid governmental requests or fraud investigations
Your Rights
You have rights under the New Zealand Privacy Act and other applicable laws, including:
- Access – Request a copy of the personal data Electrician Kapiti holds about you
- Correction – Request updates or corrections to inaccurate or outdated information
- Erasure – Request deletion of your personal data where legally applicable
- Restriction – Request limited processing under specific conditions
- Objection – Opt out of non-essential communications or marketing messages
To exercise any of these rights, contact us using the details provided at the bottom of this page.
Data Security
Electrician Kapiti employs several technical and administrative measures to safeguard your data:
- SSL encryption to secure all data transmissions
- Password-protected access controls
- Regular website updates and software patching
- Internal staff training on data handling and security procedures
While we take reasonable precautions, no method of electronic transmission or storage is entirely secure. We cannot guarantee absolute security but are committed to following best practices.
External Links
The Electrician Kapiti website may contain links to third-party websites for informational purposes. We are not responsible for the content, security, or privacy policies of those external sites. Users are encouraged to review the privacy practices of any third-party websites before providing personal information.
Updates to This Privacy Policy
We reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, legal obligations, or industry best practices. Updates will be posted on this page with the revised effective date. We recommend reviewing this page periodically to stay informed.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to Electrician Kapiti via our Contact Us page or email us directly at info@electriciankapiti.nz.
Thank you for trusting us with your information. Your privacy and security are important to us, and we are committed to upholding the highest standards in everything we do.
